Privacy Policy for Puremart
At Puremart, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or engage with us in any way. By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information in several ways when you interact with us, including:
- Personal Information: When you place an order or register with us, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
- Non-Personal Information: We may also collect non-identifiable information through your use of our website, such as browser type, IP address, and browsing history.
- Cookies: Our website uses cookies to enhance your browsing experience and help us analyze how visitors interact with our site. Cookies are small files stored on your device that track your activity.
2. How We Use Your Information
The information we collect is used for various purposes, including:
- Processing Orders: To process and fulfill your orders, including delivering products and communicating order status.
- Customer Service: To provide you with customer support, answer your queries, and respond to your concerns.
- Marketing: We may use your contact information to send you promotional offers, newsletters, and updates about new products or services. You can opt-out of these communications at any time.
- Improving Our Services: Your data helps us improve the functionality and performance of our website and enhance your experience with Puremart.
3. Sharing Your Information
We value your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
- Third-Party Service Providers: We may share information with trusted third-party partners who assist with order fulfillment, payment processing, and shipping.
- Legal Requirements: If required by law, we may disclose your personal information in response to a subpoena, court order, or legal process.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure payment systems and encrypting sensitive data transmitted over the internet.
However, no data transmission over the internet can be guaranteed 100% secure, and we cannot ensure absolute security of the information you transmit to us.
5. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to certain conditions (such as retaining data for legal or contractual obligations).
- Opt-Out of Marketing Communications: You can opt-out of marketing communications by clicking the “unsubscribe” link in any promotional email we send.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact some features of our website.
7. Third-Party Links
Our website may contain links to third-party sites. These websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any external sites you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Puremart
Email: complaints@purepowerx.co.za
Website: www.puremart.co.za